Relocation Consultant

A relocation management company, based in Middlesex, currently have an fantastic opportunity for a Moving Consultant / Customer Service Advisor to become a part of their welcoming and energetic team.

Moving Consultant-Private Sector / Customer Service Advisor

Your purpose in this role:

A key part of this role is holding telephone conversations with potential customers, so it is essential that you must be able to successfully communicate easily and confidently by telephone and via email, in a friendly and helpful manner. This role combines business development and sales office administration.

You will be responsible for:

Work closely with the B-C Sales Manager on all lead enquiries to track private and corporate opportunities:

  • The ability to convert web enquiries into booked revenue.
  • Document leads
  • Book surveys with relevant country Consultants
  • Submit private moving pricing quotations to the assignee
  • Generating new business in line with annual sales and profit targets
  • To undertake other sales related duties or projects that may be required from time to time
  • Maintaining the CRM database and following up existing moves that have been quoted

Skills and experience required:

  • Industry (moving/shipping/sales) experience is not essential but would be preferable.
  • Good numeracy skills
  • Professional and articulate phone manner
  • Excellent listening skills
  • Excellent communication skills
  • Excellent influencing and negotiation skills
  • Ability to build good working relationships internally and externally
  • Good aptitude in Microsoft Outlook, Word, Excel
Sector Legal
Region London
Job typeImmigration Relocation

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